You may return any unused parts with their original/unopened packaging within 12 business days from the date of receipt. The shipping costs are not refundable, you are therefore responsible for the return shipping charges, unless the error is our part in which case we will offer free return shipping.
1 Returns without a RMA numbers won't be processed and could be returned back to the sender.
Please send your returns to the address below:
All defective merchandise should be returned to the manufacturer in accordance with the product's terms and guarantees.
We hope the products will satisfy you. However, if they do not, let us know. As soon as the returned item(s) qualify for a refund, we will proceed to the partial or full refund, excluding the shipping costs. If you have paid by credit cards, the order amount minus the shipping fees will be credited back to your account. Refunds can take up to 20 business days. If the stock level permits, we may offer you the possibility of getting replacements items and a free shipping.
For a returned item to qualify for a refund, it must be returned in like-new conditions within the original packaging, fully functional, undamaged, and must includes all the original paperwork, accessories, warranty and commercial leaflets. The products below are exempt of refunds:
If you have any questions regarding the refund and returns process, don't hesitate to contact us.
